Tripadvisor - Travellers Choice 2020Tripadvisor - Travellers Choice 2021
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2021 Travellers’ Choice Winner

The East London Hotel wins the 2021 Tripadvisor Travellers’ Choice Award for the second time in a row.

The East London Hotel has been recognised as a 2021 Travellers’ Choice award winner. This achievement celebrates businesses that consistently deliver fantastic experiences around the globe, having earned great traveller reviews on Tripadvisor over the last 12 months. As challenging as the past year was, we stood out by continuously delighting travellers.

“Congratulations to all the winners of the 2021 Travellers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilising technology to prioritise guest safety. The Travellers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”